Sri Lanka Expo Tours

                                                           Our Service

1.   Services Offered:

   • Flight Reservations: Booking airline tickets for domestic and international flights.

   • Accommodation: Arranging hotel stays, resorts, or other lodging options.

   • Transportation: Providing information and booking services for ground transportation such as car rentals, trains, and buses. Our vehicle fleet click here

   • Tour Packages: Creating and selling pre-packaged tours that include various travel services like flights, accommodations, and guided tours.

   • Cruises: Offering cruise packages, including reservations and other cruise-related services.

   • Travel Insurance: Providing travel insurance options to cover unforeseen events during the trip.

   • Visa Assistance: Assisting with visa applications and related documentation for international travel.

2.  Customer Service:

   • We have customer service representatives to assist clients with inquiries, changes to bookings, and problem resolution.

3.   Online and Offline Presence:

   • Our offices and online platforms to cater to a broader audience. Online travel agencies (OTAs) have become increasingly popular for their convenience.

4.   Specialization:

   • We specialized in specific types of travel, such as adventure tourism, luxury travel, corporate travel, or niche markets like eco-tourism.

5. Relationships with Suppliers:

   • We have established relationships with airlines, hotels, and other travel service providers. These relationships can lead to better deals and more options for customers.

6. Customization:

   • We offer personalized travel packages based on individual preferences, including specific destinations, activities, and budget considerations.

7. Technology:

   • Our travel agencie leverage technology for booking and managing reservations. They may have online booking systems, mobile apps, and other digital tools to enhance customer experience.

8. Regulations and Licensing:

   • We are typically subject to industry regulations and may need to obtain licenses to operate legally. These regulations vary by country.

9. Trends:

   • We are dynamic, and we must stay abreast of trends such as sustainable travel, experiential tourism, and changes in customer preferences.

10. Challenges:

    • We face challenges such as competition from online platforms, economic fluctuations affecting travel demand, and unforeseen events like natural disasters or health crises.